Custom orders
See it before we craft it.
Change the colorway, change the size, or order the dimension your room needs: the piece is made for you by the maker, and you approve it before we craft it. Custom pieces are final sale; the approval is what protects you. Shop Pay Installments are available at checkout: split your commission into interest-free payments.
The process
How customization works: four steps, no surprises
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1You choose
Size and colorway, to your space. Our team helps you confirm the fit.
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2You approve
We send the proposal: a rendering or material sample, stated per category. Production starts only when you say so.
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3The maker crafts it
Your piece is made by hand. Lead times stated plainly on every piece: most take 2 to 8 weeks. Large pieces, including customized fixtures at 36 inches and above, arrive by white-glove delivery: into your room, assembled, packaging removed, $299 flat, scheduled with you by Metropolitan.
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4arrives as approved
What you approved is what's in the crate.
The pieces
What can be made for you
Every family below is customizable in size and colorway, plus commissioned portraits on wall art. Samples and colorway references come first, and our team works from your measurements and photos to confirm the fit before anything is made.
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Beaded light
Glass or wood bead, strung by hand in South Africa. Your size, your colorway, your drop.
Make it yours
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Beaded stool
Bamileke beadwork stitched over carved wood, Cameroon. Stitched in your palette.
Make it yours
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Commissioned Portraits
Wall art made from your photograph, composed with you and approved before we craft
Make it yours
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CUSTOM SIZE RUGS
Woven to your room's dimensions, in the material and colorway you approve.
Make it yours
Start yours. Send your measurements, your room photos, and the piece you have in mind: our team confirms feasibility, lead time, and price before anything is made.
"[Maker voice on the making: sourced quote on craft, tension, or time; never fabricated.]"
Interior designers are our heaviest custom buyers: the trade program pairs made-to-order with trade pricing and a dedicated team. The Trade Program
The crafts behind made-to-order:
Glass beadworkWood beadworkTextile weaving
Plainly stated
Lead times and what approval covers
If a piece arrives damaged, we make it right: damage in transit is our responsibility, and it is a different thing from a change of mind. Standard colorways and sizes ship from stock with 30-day returns; the return policy carries the full rules for both paths, so this page does not restate them.
Questions
What buyers ask
Can I return a custom piece?
No: a piece made to your specification can't be restocked. What protects you instead is the approval: production doesn't begin until you've confirmed exactly what's being made. Standard stocked pieces are returnable; the return policy has the full rules.
How long will it take?
Most pieces take 2 to 8 weeks, stated plainly on each product page. If a timeline matters, tell us and we'll plan to it, or flag it early if we can't.
What exactly do I approve?
It depends on the piece: a rendering, a material sample, or both. The product page states which, and nothing is made until you've signed off.
Can I see materials first?
Yes. Samples are available for fabrics and rugs, and colorway references for beaded pieces.
My room is unusual. Can you work with it?
Usually, yes: unusual ceilings, long drops, and odd dimensions are what made-to-order is for. Send the measurements and we'll confirm feasibility up front.
Start here
Pieces made for you
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The Naka Light
Glass beadwork, South Africa. Three colorways, five sizes, or yours.
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The Beaded Stool
Bamileke beadwork over carved wood. Stitched in your colorway.
Ready to order
Standard colorways, in stock
Love the piece as the maker designed it? Standard colorways and sizes ship in 2 to 3 business days, with 30-day returns.
